FortiCare™ Product Support and Maintenance Services
The Fortinet FortiCare Support Service provides global support for FortiGate, FortiManager, FortiAnalyzer, FortiMail, FortiClient PC and FortiClient Mobile. Flexible 24x7 or 8x5 support options are available for system and product updates to meet customer requirements. Customer satisfaction and responsiveness is Fortinet’s number one priority. With FortiCare services, customers can rest assured that their Fortinet security products are performing optimally and protecting their corporate assets with the best security technology at the best possible price.
FortiGuard® Security Subscription Service
The Fortinet FortiGuard Security Subscription Service provides comprehensive antivirus, antispyware, antispam, intrusion prevention and Web content filtering capabilities to enable protection against blended threats. FortiGuard services are continuously updated by a 24x7 Global Threat Research Team possessing in-depth expertise in all security disciplines. The Global Threat Research Team enables Fortinet to deliver a combination of multi-layered security knowledge and provide true zero-day protection from new and emmerging threats. FortiGuard services updates are delivered via a global distribution network to FortiGate®, FortiMail, FortiClient PC and FortiClient Mobile products.
- Global, proactive threat library delivers comprehensive protection against network, content, and application threats.
- Multi-threat security research leverages intelligence from multiple security disciplines to protect against known and unknown threats.
- Feedback from worldwide installed base plus cooperation with major infrastructure vendors provides broadest protection against attacks and exploits.
- Real-time updates - both push and pull - keep your defenses ahead of the threats with industry-leading threat response time with optional Service Level Agreements (SLAs).
- Simple setup offers "set and forget" functionality for easier deployment and management.
- Device-based licensing eliminates per-user fees for significantly lower entry and ongoing maintenance costs.
FortiGuard Antivirus/Antispyware - Employs advanced virus, spyware, and heuristic detection engines to enable FortiGate, FortiWiFi, and FortiMail appliances and FortiClient end point security agents to prevent both new and evolving virus, spyware, and malware threats and vulnerabilities from gaining access to your network and its content and applications.
FortiGuard Intrusion Prevention - Uses a customizable database of thousands of known threats to enable FortiGate and FortiWiFi appliances to stop attacks that evade conventional firewall defenses. It also provides anomaly-based detection, enabling the system to recognize threats for which no signature has yet been developed.
FortiGuard Web Filtering - Enables FortiGate and FortiWifi appliances and FortiClient end point security agents to block access to harmful, inappropriate, and dangerous websites which may contain phishing/pharming attacks, malware such as spyware, or objectionable content that can expose your organization to legal liability.
FortiGuard Antispam - On FortiGate or FortiMail systems, FortiGuard Antispam Service can reduce the amount of spam messages that your email servers process, and enable FortiClient end point security agents to block spam on remote PCs and mobile devices.
